Eligibility for Return

• Returns will only be accepted on the same day of delivery.

• To be eligible for a return, you must provide a clear, unedited unboxing video showing the condition of the product from the moment the package is opened. This video must:

  • Start with the sealed package visible

  • Show the entire unboxing process without cuts or edits

  • Clearly display any damage, defect, or discrepancy with the product

• No warranty is provided for products. Returns are only accepted in the event of:

  • Receiving the wrong item

  • Receiving a defective or damaged item immediately upon delivery

How to Request a Return

1. Record a complete unboxing video that clearly shows the product and any issues, starting from the unopened package.

2. Contact us on the same day of delivery by:

   • Email: [your support email]

   • Phone/WhatsApp: [your phone/WhatsApp number]

3. Provide:

   • Your order number

   • A detailed description of the issue

   • The unboxing video file or a link to the video (Google Drive, Dropbox, etc.)

Return Approval and Process

• Once we receive your unboxing video and verify the issue, we will approve the return.

• Approved returns must be shipped back to us in original packaging with all accessories included.

• Return shipping costs will be covered by the customer unless the product was incorrect or damaged.

Refunds

• Upon receiving and inspecting the returned product, we will process your refund.

• Delivery charges are non-refundable.

• Refunds will be issued via your original payment method or as agreed upon with our support team.

Important Notes

• Returns requested after the day of delivery will not be accepted.

• No warranty is provided; all products are sold as-is.

• Refunds or exchanges will be processed only after the product is returned and inspected.